Thank you for choosing us! We are very pleased to welcome you and happy to answer any questions you might have in the shortest time possible. Feel free to contact us directly by dropping us an email, giving us a call or filling in the form below.

How can we help you?

Do you need assistance with managing a booking or would you like to create one? Are you missing any details about any of the venues?

Please fill in your personal data together with a detailed description of your question. You should expect a response from our support team within one business day. They are working hard to minimize your waiting times 🙂

Please feel free to also drop us an email or contact us directly through phone.

Chalet el Alcor
Calle Sta. María, 7, 21100 Punta Umbría, Huelva
La Alameda Central Nest
Calle Faustino Álvarez, 29, 41002 Sevilla
Casa Rural Cortijo Rubiales
Calle San Rafael, 1, 06445 Rubiales, Badajoz
+34 (0) 644 965 766

Frequently Asked Questions

Visit our frequently asked questions page to get explaining answers to our most common questions.

Reservation guidelines

To ensure a smooth experience we recommend that you have a look at our general guidelines here.

Online reservation

You may securely book your stay online through our website. If you experience any difficulties please read our guide here.

Cancellation / refund

Hey, plans change! We recommend that you familiarize youself with our refund policy here before booking.


We require a refundable deposit to ensure the quality of our venues. Please read more about the applicable conditions here.

Special offers

We regularly have special offers, stay up to date by signing up to our newsletter and book online for the best prices!


You will find a list of the available amenities at each accommodation on individual pages. Get in touch for more details!